out­look

You are currently browsing articles tagged out­look.

Update: Thank you to all who have con­trib­uted to the dis­cus­sion below. For the impa­tient, here is a sum­mary of what you might like to do:
  • If you hate Sydney Mail, fear not: you have options.
  • To redir­ect your Sydney Mail email to anoth­er email account, you can either a) use a “redir­ect” rule in Sydney Mail or b) get your email cli­ent (such as Gmail) to pick it up via POP3 (for this, see the main post below). Both a) and b) do the job.
  • To send email from with­in Gmail as if you were send­ing it from Sydney Mail, add your Sydney Mail address under the Addresses tab in Set­tings in Gmail.
  • How­ever, some recip­i­ents, such as those using Out­look, may see that the sender of your email is “xyz@​gmail.​com on behalf of abcd1​2​3​4​@​uni.​sydney.​edu.​au”. If you don’t like this, you can fix this by get­ting Gmail to send email via SMTP. To find out the address of the SMTP serv­er, see these instruc­tions.

“Sydney Mail is a new and sig­ni­fic­antly improved stu­dent email ser­vice,” announced the email from the uni­ver­sity proudly.

The truth is that the uni­ver­sity has delivered some­thing that’s bet­ter, but is rather defi­cient in its own right: they’ve out­sourced email to Microsoft so it’s all now run off Out­look Web Access. I could go on and on about why I would nev­er use it, but I’ll just show you how to avoid using it.

The exist­ing email sys­tem allows you to for­ward to a per­son­al email address, and the uni­ver­sity provides instruc­tions for how to do it on the new sys­tem. Don’t fol­low those instruc­tions! It is true that email will be for­war­ded from Out­look to your per­son­al email but what hap­pens is that the emails are lit­er­ally for­war­ded! If Bob sends you an email, when it pops up in your per­son­al email, the From field will show your uni­ver­sity email as opposed to Bob, which is incred­ibly incon­veni­ent.

The solu­tion? Get your mail cli­ent to retrieve mail from Out­look via POP3. If you’re using Gmail like me, go to Set­tings > Accounts. Look for the “Get mail from oth­er accounts” sec­tion and click the “Add a mail account you own” link. A win­dow will then pop up; try the fol­low­ing set­tings:

Settings

Email sent to your uni­ver­sity email won’t get for­war­ded instantly like it used to, but it’s a much bet­ter solu­tion than the one offered by the uni­ver­sity.

Tags: , , , , ,